Mobile & Telecom Lifecycle Management Solutions

Reduce Mobile and Telecom Expenses and Increase Team Efficiency

Amtel’s solutions for mobile expense management (MEM) and fixed-line telecom expense management (TEM) help enterprises eliminate upto 40% of their communications expenses.

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  • Manage Mobile and Fixed-line Telecom Services
  • e-Procurement with Carriers
  • Audit and Optimize Telecom Invoices
  • GL-Allocations in Global Currencies
  • Communication Services Inventory Tracking
  • Carrier Contract Compliance
  • Mobile Policy Implementation
  • Budgeting and Forecasting for Telecom Spend
  • Customized Role-based Reporting
  • Professional Services

 


Amtel’s complete solutions for mobile and fixed-line telecom lifecycle management addresses and resolves critical issues facing IT professionals, helping minimize communications expenses and increase efficiency. All Amtel solutions are supported by our industry-leading human support customer service team. Get started today!

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Amtel Mobile and Telecom Lifecycle Management Modules

Centralized Asset Management

Track all fixed telecom and mobile assets across the enterprise with a central repository. An accurate inventory is essential for billing management, monitoring contract expiration, and elimination of unused telecom connections. IT teams can track inventory for voice services (POTS, PRI, VoIP, T1, T3, Local & Long distance), data services (MPLS, T1, T3, VPN, Gigabit Ethernet, DSL, Dialup, Wi-Fi), mobile services (Smartphones, Blackberrys, iPhones, iPads, Androids, Data cards), conferencing (Audio, Video, Web), efax, hosting, etc.

GL Cost Allocations

Automate company-wide invoice processing and chargebacks across groups, departments and locations. The Invoice Manager accepts invoices in a wide variety of formats depending upon how the telecom carriers makes their invoice data available. Amtel support formats including EDI, CD, XML, Web & Paper. Deliver a hierarchical workflow for invoice approvals. Once your Amtel service manager loads & verifies the invoice, the system then tracks the invoice movement through each approval level in your organization all the way to accounts payable.

Budgets and Forecasting

The Budgets and Forecasting modules allow organizations to build telecom spend scenarios and compare with actual expenses. It allows financial managers to build different models of telecom spend and compare them with actual spend. It centralizes the data and automates the collection of that data needed for telecom budgetary planning. Such automation simplifies the planning process at the end of the fiscal year.

Contracts Manager

Monitors and ensures compliance with multiple carrier contracts by tracking:

  • Effective & Expiration Date
  • Term Length & Renewal Type
  • Monthly & Annual Commitment
  • Services Covered
  • Detailed Contract Charges
  • Calling Plans (where applicable)
  • Discounts & Disconnection Penalty Clauses

The Contract Manager tracks monthly spend to correlate commitment levels and SLAs and even automates renewal notifications for the contracts nearing the end of their term.

Mobile Policy Management

Enforce mobile policies in terms of procurement and usage. Amtel’s solution allows telecom managers to set up thresholds across multiple parameters for different user groups. The system can automatically monitor company’s cell phone policy, flag outliers, and send audit reports to the managers responsible for the appropriate cost centers.

Invoice Audits

Conduct detailed invoice audits comparing invoice data to inventory and contract data. Identify discrepancies and produce billing tickets which are logged with the carrier for reconciliation and recovery of inaccurate charges. Your Amtel service manager follows these billing tickets until they are resolved.

Trending and Analysis

IT Managers can provide access to site admins to view their telecom spend. Location admins get the insight they need to optimize their department’s telecom spend. Executive management can view the trends of telecom spend throughout the organization empowering them to control costs.

Telecom Expense Management eProcurement Portal

Manage all telecom service MACDs (adds, moves, changes, and disconnects) for your IT department using a centralized portal. Amtel software platform delivers hierarchical procurement management portal. This electronic workflow creates spend controls within an organization. Based on the workflow settings, when an order is placed, it can flow to the departmental head for approval before being sent to the vendor for fulfillment. Companies get complete visibility and control from order initiation through installation to validation.

Customized Reporting

Intelligent business reporting increases operational efficiency and planning. There are over 100+ Telecom Services Reports in the Amtel Solution, including:

  • Invoice Exception Report (Mobile and Landline)
  • Fixed Telecom Services Charges Allocations
  • Top Telecom Usage Users in the Enterprise
  • Audit Telecom Charges against Contracts
  • Mobile Policy Audit & Compliance
  • Total Telecom Inventory by User/Hierarchy

Reports can be downloaded into multiple formats: excel, csv, doc, pdf, tiff, web archive. Reports have an in-build scheduler, which allows scheduling the delivery of reports automatically on a daily, weekly, or monthly basis.

Professional Services

Expert service managers are the cornerstone of our Telecom Expense Management (TEM) solution. Our professionals work side-by-side with your IT & accounting staff to keep your telecom infrastructure optimized for best usage and cost. Amtel service managers are supported by the engineering teams. For most clients, Amtel professional services team significantly reduces the internal workload of dealing with landline and mobile invoice processing, mobile device ordering, inventory monitoring, and service optimization.

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