FOR IMMEDIATE RELEASE

Amtel Receives a 95% Customer Satisfaction Rating in AOTMP’s 2011 State of the Industry Research

SANTA CLARA, CALIF. –– Feb. 6, 2012– Amtel Inc. (www.amtelnet.com) the industry’s first integrated solution for managing smart device security and telecom expenses, today announced that it has received a 95% satisfaction rating among all Wireless Mobility Management (WMM) and Telecom Expense Management (TEM) suppliers, as rated by enterprise clients in AOTMP’s 2011 State of the Industry Research. 

AOTMP launched its annual research study examining enterprise satisfaction with TEM and WMM suppliers in January 2011. Input was received from 1,066 top executives, finance professionals and telecom operations leaders at U.S. and Global enterprises. All Fortune 1000, Forbes Americas Largest Companies, 1000+ Mid-Market Enterprises, and Government/Public Sector organizations were included in the study.

Amtel received a rating of 9.50 out of 10 in enterprise satisfaction, which was higher than the 2011 Best-in-Class TEM supplier average of 9.29. Additionally, AOTMP published its Industry Confidence Index (ICI) for 2011, which is used to measure enterprise confidence in the ability of the TEM and WMM industry to serve current and future business needs. Amtel’s customers exhibited an ICI score of 9.66 out of 10, which was more than a full point higher than the overall 2011 ICI of 8.46. In the analysis of company performance, Amtel was recognized for their quick response times and overall wireless management.

“Suppliers are being measured and held accountable to new performance standards; enterprise expectations are at an all time high,” says Timothy C. Colwell, Senior Vice President of Global Business Analytics at AOTMP. “Amtel received one of the highest customer satisfaction scores, which demonstrates that they are living up to those expectations.”

“As enterprises are entrusting Amtel to secure and optimize the management of their wireless devices, we view customer service as a top priority,” said Pankaj (PJ) Gupta, CEO of Amtel, Inc.  “For this reason, we are unique in the MDM space in offering a variety of customer service features that other companies sell separately, including live technical support, a dedicated help-desk around the clock, free updates and new features, and mobile app management.” 

For more information on AOTMP’s State of the Industry Research, visit www.aotmp.com.

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About AOTMP
AOTMP, headquartered in Indianapolis, IN, is a leading authority on driving efficiency and performance into enterprise fixed & mobile telecom environments. AOTMP's proprietary framework, methodologies and industry best practices bring a unique and disciplined approach that delivers significant and measurable improvement in financial and operational efficiency to our clients and current telecom expense management and wireless mobility management programs. From Fortune 50, small & medium business, to public sector markets and industry suppliers, organizations seeking to reach peak performance turn to AOTMP's industry thought leaders, global knowledge, proprietary performance index, certification programs and unparalleled benchmarking data for a complete fixed & mobile telecom environment management approach. For more information, visit www.aotmp.com.

About Amtel Inc.
Founded in 2001, Amtel, Inc. (www.amtelnet.com) is a leading mobile device management (MDM) provider, addressing the challenges organizations face in managing mobile devices and telecommunications expenses.  Amtel developed the industry’s first integrated MDM and telecom expense management (TEM) solution, allowing organizations of all sizes to securely manage mobile devices, fixed lines and telecom expenses from a single platform.  Provided via a convenient and cost effective SaaS platform, Amtel MDM is the only SAS 70 Type II certified solution for MDM, offering the highest level of data security and reliability.