Telecom Expense Management Article

Telecom Expense Management Helps Companies Maximize Communications Spend

Telecom Expense Management solutions provide benefits for businesses across various markets and verticals and is helping to recover lost revenues.

When a water services company with various locations throughout the western United States and with telecommunications usage spread out across their various small office locations wanted to grab a hold of all their telecom services, usages and plans, they turned to telecom expense management as a way of better managing all of their telecommunications needs.

When it comes to telecommunications invoices for cell phones there are areas of savings and improvement that can be found since plans are constantly changing and new features are constantly being added and deleted. Finding out if these and things like promotions and discounts can be applied, can help to improve telecom spend.

For a company with offices spread out at various locations, telecom expense management becomes necessary to see exactly how each location is using telecom so that charges can be divided evenly as well as provide insight into how to better save on costs.

Amtel, a provider of telecom expense management solutions was chosen by the above mentioned utilities company in its quest for a telecom expense management solution.

To improve telecom expense management for the company, Amtel set up a process for procurement of wireline and wireless services, as well as put together a complete wireline and wireless process to analyse and recommend which services should be ordered and through which carrier.

These telecom expense management tactics helped to better manage all of the various telecom expenses, as well as aid the utility company to gain control over telecom spend and more quickly locate areas needing improvement.

With telecom expense management in place, the utility company was also given a visual break down of the costs between all locations. Amtel also audited all invoices against orders and inventory to make sure there weren't any mistakes or hidden costs, and fixed areas where errors did appear.

Amtel's Telecom Information Management System (TIMS) is the award-winning web--based platform developed by Amtel engineers to manage all aspects of Telecom services at an enterprise. The system provides Total Telecom Management including Hierarchical procurement, automated invoice processing, Cost center allocations, Inventory management, and Customized reporting. The services have SAS 70 Type II certification hosting to bring the highest level of security and compliance.