Wireless Expense Management Article

Wireless Expense Management in the Enterprise

In today's enterprise, the increased utilization of mobile solutions to enhance productivity and support a growing mobile workforce has many positives, but not without some negatives.

As mobile communications are becoming necessary and a growing number of enterprises are purchasing new phones and service plans for their workforce, the tougher and more confusing it is becoming to manage and optimize these expenses for the benefit of the business.

To guarantee success, there is a need to manage all aspects of the process including invoice audit and processing, procurement, rate plans, inventory and departmental chargebacks. This of course requires a dedicated member of the team or better yet, partnering with a provider that offers an effective Wireless Expense Management solution.

A good wireless expense management solution will analyze the entire telecom services infrastructure of the enterprise as well as conduct detailed analysis for top ROI.

Enterprises increasingly turning to mobile solutions are finding questions arise like, "Which plan is best to optimize usage amounts?", "Which device and what features meet the needs of our employee best?", "How can we manage wireless services and know which department has what, when there is more than are carrier involved?"

While the advantages of wireless services are providing businesses with an array of benefits and improvement possibilities, it also opens up a whole 'new can of worms' in telecom management for companies. Couple this with the constant need to optimize and save money in the enterprise, and Wireless Expense Management can become quite difficult to achieve without the right TEM solution in place.

If businesses want wireless services to remain an easy part of the business equation, they must put processes in place that support their mobile workforce without loosing a lot of money and time trying to do so.

Amtel's TIMS (Telecom Information management system) offering is a web based platform that helps optimize plans for mobile phone charges. With better processes in place, it becomes easier for the enterprise to see spend and better maintain their wireless expenses.

TIMS provides management of all aspects of telecom services for an enterprise including modules that specifically address management of: procurement, inventory, audit and invoice processing, contracts and offers reporting to help simplify the tedious burdens of telecom management and reduce costs for medium to large organizations.